Patient Participation Group

The Aims of the Patient Participation Group

  • To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
  • To improve the provision of health care.
  • To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
  • To provide assistance in development of new services.
  • To encourage a spirit of self help and support amongst patients to improve their health and social care.

Terms of Reference

Patient Participation Group (PPG) Ground Rules: 

  1. Respectful Communication: All members should communicate respectfully and professionally at all times
  2. No Complaints: This is not a forum for individual complaints; it's for constructive feedback and discussions
  3. Stay Focused: Keep discussions relevant to improving the services, not personal agendas
  4. Confidentiality: Do not discuss personal or clinical issues about patients or staff
  5. Active Participation: Members are expected to engage and contribute during meetings
  6. Respect Time: Be punctual and stay for the entire meeting
  7. Limited Membership: Membership of the PPG at TBMG is limited to ensure meetings remain effective and inclusive. TBMG reserves the right to cap the number of members. Selection will aim to reflect the diversity of the practice population while maintaining a manageable and productive group size.
  8. Termination: TBMG reserves the right to refuse, suspend, or terminate membership of the PPG at its discretion. This may occur if a member fails to follow the group’s ground rules, behaves inappropriately, disrupts the purpose of the group, or acts in a way that compromises the safety, respect, or integrity of the group or its members.

Purpose:

The Thornaby and Barwick Medical Group (TBMG) Patient Participation Group (PPG) is the forum in which patient participants will meet to be advised on, discuss, and reflect on the services available to patients delivered by TBMG. 

Its aim is to bring together staff and patients with experience of receiving such treatments and support to provide a voice in development of healthcare services.

Aims:

  • To act as a functioning PPG to support the development of healthcare services with a patient focus
  • To provide insight and feedback on the delivery of services
  • To enable a patients to discuss agreed agenda items 
  • To develop services and support alongside patients

Membership:

  • PPG Clinical Lead (A named GP partner)
  • Note taker
  • Identified patients registered with TBMG
  • TBMG Staff Representatives as appropriate
  • Potential guest speakers/visitors from external organisations

Frequency of Meetings:

  • The Patient Participation Group will meet quarterly for 60 minutes. The group will usually meet from TIME on DATE/SCHEDULE