NHS Friends and Family Results

  • Thinking about your GP practice overall, how was your experience of our service?

    • Answer Total
      Very Good 109
      Good 29
      Neither Good Nor Poor 3
      Poor 12
      Very Poor 28
      Don't Know 2

  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    Whenever I ring I get answers i need n if they cant answer they direct me to right person. When u r a carer ur head is full to start with. So thank u to all who work there. Thank you Friday 24 July 2026
    Both receptionist & Dr Yatham explained the delay & got on with seeing everyone, despite technical problem. Knee injection carried out very carefully. Extremely pleased with standard of care - many thanks. Friday 17 July 2026
    Just want to give praise to Dr King and how she goes above and beyond for her patients. Always kind and caring and nothing ever seems like to much trouble. She has always been there to help not only me but my son to. Thank you for being kind, showing patience and answering any questions I may have. Wednesday 8 July 2026
    Had an appointment with Dr Mani. She was excellent. I felt like she was genuinely listening to me. And made feel feel like I mattered. She gave me advice and support. I left feeling positive. Thank you Monday 6 July 2026
    I can always get an appointment. The reception staff are polite, helpful and friendly Monday 6 July 2026
    I get seen same day if I turn up at 8.30 or 13.30 Monday 22 June 2026
    I’ve been with this practice from being born ,and now 72 never had a complaint just wish you could make appointment for the same day instead if having to wait !. My husband visited the practice told the receptionist his problem, appointment within 15 mins . dr brilliant and receptionist Can’t praise the practice enough ! Saturday 20 June 2026
    Lynn on reception was lovely and helpful and saw a nurse for ECG she was very helpful as well Friday 19 June 2026
    Good and efficient service. Nurse was professional but also friendly. Friday 19 June 2026
    The male in admin who answered my call today, had given great support and guidance throughout the call, he provided very helpful support and information needed I would like to thank him for his support he had given throughout the telephone conversation Thursday 11 June 2026