NHS Friends and Family Results

  • Answer Total
    Very Good 55
    Good 13
    Very Poor 14
    Poor 6
    Don't Know 1
    Neither Good Nor Poor 1

  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    Met with Dr Hall today. Such a lovely lady. Very patient and understanding. Listened to my worries and reassured me of the process to follow. Excellent service Thursday 13 November
    Myo Myinot Excellent menopause service today Kind caring listened and delivered First class service Monday 3 November
    I never have any problems when obtaining appointments or medication. Keep up the good work!! Saturday 11 October
    The new call back when your on hold is very good and the reception staff are very good but the overall time to get appointment is just good Friday 10 October
    The reception staff were outstanding from first contact and guided me through the new telephone system. In addition I found the very professional attitude was most reassuring and thanks to the help and guidance given by (I think her name was (Emma) ? I was able to book an appointment to see Dr Hall the same day - FIRST CLASS SERVICE. The doctor again was extremely helpful and was able to physically examine me and able to report no abnormalities,again super service.All in all the practice is a great asset to registered patients and we are indeed fortunate to have such a wonderful medical team at our disposal. WELL DONE ALL ROUND and thank you.Mr David and Dr.Pamela Wheatley Wednesday 17 September